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The Franchise Group USA

Effective date: To be announced

Privacy Policy

Draft under legal review. The final version is coming soon.

What we collect

We collect what you share in our forms and quiz: name, email, phone, country of residence, and your goals for opening a business in the United States.

We also record how you found us (source and campaign) and your consent choices, so we can honor them.

To know which pages are read, we use cookieless, aggregated traffic measurement (Vercel Analytics): no identifier is stored on your device and the data cannot be tied back to you. Analytics tools that do use cookies only load if you accept them in the cookie banner.

How we use it and your rights

We use your information to respond to your request, schedule consultations, and improve the service. We do not sell your personal data.

You can request access, correction, or deletion of your data at any time. Just talk to us. This policy is under legal review and will be updated with the full text.

Our virtual assistant (Ava)

Ava, the chat on our website, is an AI assistant, not a person. It answers general questions about franchises and investor visas and helps us understand what you are looking for, so the right consultant can follow up. It does not give legal or immigration advice.

Conversations are recorded for quality and compliance. If you do not share your contact details, we keep the conversation for up to 90 days and then delete it. If you do share them, the conversation is kept with your contact record for as long as that record exists.

Our legal basis is our legitimate interest in answering visitors who reach out to us, and your consent when you choose to leave your contact details in the chat. Conversations are not used to train AI models.

You can request access to, correction of, or deletion of your conversation at any time, the same way as for any other data we hold about you.

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